Fly Ontime Aviation Sciences Academy


About the Course

This course is designed to gain relevant knowledge, understanding and practical skills for Airport Ground Handling Procedures and requirements. The course content is in line with IATA’s Airport Handling Manual (AHM) and Ground Operations Manual (IGOM) requirements. 

Course code: DAGH-2301

What will you learn

Upon completion the participant will be able to understand:

  • Local regulations and customer Airlines guidelines for safe and secure Airport ground handling activities.
  • Specific information required to service aircraft on ramp
  • Ensure ground operations activities are safely, efficiently and consistently accomplished
  • How to implement the IATA Procedures and Guidelines in ground operations
  • Aircraft General Safety
  • Airside Safety Operational Oversight
  • Aircraft Pre arrival and departure activities
  • Emergency response procedure

Course content

Module 1 Passenger Handling Procedures

Module 2 Handling Procedure

Module 3 Cargo/Mail Handling Procedure

Module 4 Load Control

Module 5 General Safety/Servicing Operations

Module 6 Aircraft Turnaround

Module 7 Airside Safety Operational Oversight

Who should attend

This course is designed for:

  • Airline Staff
  • Ground Handling Providers’ personnel
  • Airport Operators’ personnel
  • Anyone wishing to start a career as a Ground Handling Agent


  • Functional knowledge of the English language
  • The minimum educational level of successful completion of high school

Course duration

  • Time required to study this course is 12 Months

Exam policy

  • Class Participation : 10 Marks
  • Attendance : 10 Marks
  • Continuous Assessment Test (CAT): 10 Marks
  • Final Exam : 70 Marks


  • 90% Distinction
  • 70% Pass
  • 69% Fail

Certificate awarded

Upon successful completion of the final exam, a participant will be awarded with a Certificate in Airport Ground Handling Diploma.